The Personal Mobile Computing Device Protection Plan covers parts and repair for system-related issues or failures. The protection plan also covers (2) incidents of accidental damage to the device.
In the event of accidental damage, the District will repair/replace the device if damage occurs from normal use. The insurance does not cover loss, theft, intentional damage or destruction associated with misuse of the device.
Claims that exceed the (2) allowable incidents will be repaired or replaced at a shared cost of 50% with families.
Insurance coverage does not cover replacement cost for damage and/or loss of cords or cases. Cords will be replaced if determined to be a defective cord only.
If the iPad is lost, it must be reported to the Media Center staff as soon as possible as it is the responsibility of the student and family to recover or replace the lost iPad. If necessary, the District and the police will assist in recovery.
Do not attempt to gain access to the internal electronics or repair your iPad. If your iPad fails to work or is damaged, report the problem to the School Media Center as soon as possible. iPad repair/replacement options will be determined by the School Media Center staff. You may be issued a temporary iPad or other materials until your iPad is working properly or replaced. If the iPad is experiencing technical difficulties outside of school hours, you will need to wait until you return to school to fix it.
Most repairs will be completed during the summer months while the iPads are updated for the new school year. Damage that renders the iPad unusable will be completed during the school year. Replacement fees may be assessed for lost or damaged items.
The District insurance program protects families from expensive repair costs. Parents of students in grades 3‐5 and 8 will contribute $35 for a non‐refundable annual insurance protection plan. Parents of students in grades 6‐7 the annual insurance is $50 for full year access and covers warranty related problems, accidental damage, and theft from forced entry, but does not cover lost devices. The replacement costs are reflected below:
• Replacement cost for the provided iPad cord is $19
• Replacement cost for the charging brick is $19
• Replacement cost for the iPad case is $30
• Replacement cost for the entire iPad is $499
Students who leave the Howard Suamico School District during the school year must return the iPad to the Media Center, along with any other accessories at the time they leave.
Filing an Insurance Claim